Custom font won't appear in reports

Marcel Reinert

I am using a custom font (installed on the server and marked as a cross-platform font) for a PDF report. But the custom font is not displayed when I receive the PDF as a scheduled task. The report uses a substitute font. However, I can see the font in Targit and also in the frontend. How can I ensure that the correct font is used in the report when it is sent?

KR

Marcel

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  • Ole Dyring (TARGIT)

    Hi Marcel,

    In most cases it should be possible to do what you are trying to do.

    However, we are seeing some fonts not behaving as expected. May I ask the exact name of the font you are trying to use - italic or bold, if applicable.

    BR / Ole

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  • Marcel Reinert

    Thanks for reaching out, Ole.

    The font from the costumer is called "Brutal" and i use it in normal and bold.

     

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  • Ole Dyring (TARGIT)

    Hi Marcel,

    Can I please ask you to raise this as a Support case?

    https://targit.com/support 

    They would like to investigate this further.

    BR / Ole

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  • Marcel Reinert

    Of course. Thanks for your help so far!

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  • Marcel Reinert

    For all those who are interested in this topic and have the same problem: Support has reproduced the problem and is working on a bug fix in a future version.

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