Custom font won't appear in reports

I am using a custom font (installed on the server and marked as a cross-platform font) for a PDF report. But the custom font is not displayed when I receive the PDF as a scheduled task. The report uses a substitute font. However, I can see the font in Targit and also in the frontend. How can I ensure that the correct font is used in the report when it is sent?

KR

Marcel

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Comments

5 comments
  • Hi Marcel,

    In most cases it should be possible to do what you are trying to do.

    However, we are seeing some fonts not behaving as expected. May I ask the exact name of the font you are trying to use - italic or bold, if applicable.

    BR / Ole

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  • Thanks for reaching out, Ole.

    The font from the costumer is called "Brutal" and i use it in normal and bold.

     

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  • Hi Marcel,

    Can I please ask you to raise this as a Support case?

    https://targit.com/support 

    They would like to investigate this further.

    BR / Ole

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  • Of course. Thanks for your help so far!

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  • For all those who are interested in this topic and have the same problem: Support has reproduced the problem and is working on a bug fix in a future version.

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