Re-activate Insights

  • If you re-activate TARGIT Insights on a system that has previously had it activated and then de-activated, there will only be usage data from the time of the last de-activation.
  • Previous usage data are still stored on the customer system, but must be manually uploaded to become available.

The stored data are located in

C:\ProgramData\TARGIT\ANTServer\Settings\Insights\UsageLog

on the TARGIT Server.

In this folder you will find logging files that can be one of three types:

  • *.log. The *.log files are logging usage data during a period where Insights is de-activated. When Insights is re-activated, these files will automatically be uploaded to the Insights database. During upload, they will automatically be renamed to *.upl files. After upload, they will automatically be renamed to *.bak files.
  • *.bak. The *.bak are log files that have already been uploaded to the Insights database. To restore previous usage data on an Insights database that has been de-activated and re-activated, you can rename all *.bak files to *.upl. E.g., with a command prompt:
    mceclip0.png
  • *.upl. The *.upl files are log files that are in the process of being uploaded. The upload process may take from minutes to several hours.
Was this article helpful?
0 out of 0 found this helpful

Comments

0 comments

Please sign in to leave a comment.