Re-activate Insights

• If you re-activate TARGIT Insights on a system that has previously had it activated and then de-activated, there will only be usage data from the time of the last de-activation.
• Previous usage data are still stored on the customer system, but must be manually uploaded to become available.

The stored data are located in

C:\ProgramData\TARGIT\ANTServer\Settings\Insights\UsageLog

on the TARGIT Server.

In this folder you will find logging files that can be one of these types:

• *.upl. In a system with a running Insights service, the *.upl files holds usage data that has already been uploaded to the Insights database.
• *.log. Insights produces *.log files holding usage data. In a running system, *.log files are continuously uploaded to *.upl files. If Insights for any reason has been de-activated, it will still produce *.log files. The *.log files will be uploaded to *.upl once Insights is re-activated.

To force a reload of usage data, you may use a command prompt to rename *.upl files to *.log files.